For your Microsoft 365 admin

Deploy in 3 minutes.

One admin upload via Microsoft 365 admin centre. Every Outlook user in your tenant gets the ribbon button automatically. Future updates flow in without further action.

What you'll need

  • Microsoft 365 Global Admin (or Apps Admin) role on your tenant.
  • A web browser signed in to that admin account.

That's it. No software install, no certificate on your side, no DNS change. CargoCube is fully hosted at cargocube.ai.

Step 1 · Open the M365 admin centre

Sign in at admin.microsoft.com with your Global Admin account.

Step 2 · Go to Integrated apps

Left nav → SettingsIntegrated apps (direct link).

Step 3 · Upload custom apps

Click Upload custom apps (top of the page).

  • App type: Office Add-in
  • Manifest provider: select "Provide link to manifest file" — using a URL enables automatic future updates.
  • URL: https://app.cargocube.ai/manifest.xml

Click Validate. Expect a green tick.

Step 4 · Choose who gets the add-in

  • Entire organization — every Outlook user, or
  • Specific users / groups — recommended: deploy to your operations team distribution group (e.g. ops-team@yourdomain).

Step 5 · Accept permissions

Permissions requested: ReadWriteMailbox + Mailbox access. Required because CargoCube reads each email to detect shipment numbers and writes drafted replies. No data leaves your eAdaptor pipeline.

Step 6 · Deploy

Click Finish deploymentDone. Users see the CargoCube ribbon button in Outlook within 6–24 hours (minutes for Outlook on the web; up to a day for Outlook desktop on first cold cache).

After deployment

Each user, first time:

  1. Open any email in Outlook.
  2. Click the CargoCube ribbon button.
  3. Enter the API key (tenant-specific, provided separately by the CargoCube admin).
  4. Done. The key is remembered across all emails, sessions, and devices.

Going forward:

  • All future code/UI updates ship automatically when the user re-opens the task pane. Zero IT action.
  • Manifest updates (rare — only display name, icon, new permissions) are auto-picked up by M365 within 24 hours because you deployed via URL.
  • Users do not need to re-add the add-in.

Troubleshooting

SymptomFix
"Manifest URL not reachable" during Step 3 Open the manifest URL in your browser — it should download an XML file. If yes, retry; M365 sometimes fails the first probe.
Add-in button doesn't appear after 24 hours User logs out of Outlook on the web and back in. Outlook desktop: File → Office Account → Update Options → Update Now.
"Sign in required" / "API key invalid" Wrong API key or wrong email domain. Check with your CargoCube contact.
"Add-in installation failed" in M365 The URL must be HTTPS with a valid public cert — https://app.cargocube.ai/manifest.xml is. Retry in a fresh browser tab.

Contact

Deployment help · admin@cargocube.ai
Product support · support@cargocube.ai