One Cube. Many faces.
One agent per role.
CargoCube is a platform of role-specific AI agents for freight-forwarding teams that run on CargoWise One. Each agent lives in the tool that role already uses — and is grounded in your real CW1 data via eAdaptor Next.
Mediocre AI with real data
beats brilliant AI with no data.
We don't sell another chatbot. We connect AI to your actual shipments, in the tool your team already lives in.
In the inbox, not in a tab
Ops people work in Outlook. Hover any HBL, MBL, MAWB or job number in any email — the shipment opens in a side pane. No copy-paste, no second browser, no context switch.
Grounded in CW1, not the open web
Every answer is sourced from your live eAdaptor Next feed — milestones, containers, vessels, dates. The AI cannot invent ETAs because the data flows from your own CTKPRD instance.
One agent per role
Ops, Service, Sales, Finance, Compliance — each a different face of the same Cube. Same backbone, same data, role-shaped on the surface. Ops Agent is shipping today; the rest are on the way.
The HBL becomes a link.
You don't search. You don't paste. You hover any shipment reference in any email and the full shipment — status, milestones, containers, vessel, ETA — opens beside the message in under a second.
Six dates per container (empty pickup, gate-in, loaded, discharged, gate-out, empty return) — the journey your customer is actually asking about.
Shanghai → Sydney · ETA 2026-06-04
Containers (2)
OOLU1234567 · 40HC · loaded 05-19 · discharged —
OOLU1234890 · 40HC · loaded 05-19 · discharged —
Milestones
✓ Cargo received 05-15 · ✓ Loaded 05-19
◯ Arrived 06-04 · ◯ Delivered —
Draft a reply, grounded.
One click. The AI reads the email, looks up every shipment number mentioned, and writes a professional reply that references the actual status, dates and containers from CW1.
The reply matches the language of the incoming email — English, 中文, 日本語, Español, Deutsch, Français, Português — and the tone of a working forwarder, not a press release.
Thanks for the note on 731-98957574.
The shipment loaded onto OOCL Hong Kong v.024W on 19 May and is currently in transit. ETA Sydney is 4 June 2026. Both containers (OOLU1234567 and OOLU1234890, 40HC) are on board.
I'll send the discharge confirmation as soon as the vessel berths.
Best,
Michael
Three minutes to get your team on it.
One M365 admin upload, one API key per tenant, one ribbon button per user. No software install, no certificate on your side. Send your Microsoft 365 admin our way.
Read the deploy guide →